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August 31, 2010

Answer the Question

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There are only a few real rules in writing. In fact, there are so few rules to good composition that the best-ever book on the subject, The Elements of Style, is only 105 pages and tucks tidily into a Kate Spade handbag.

In business writing, and especially in writing essays for business school applications, there’s one big rule above all else: Answer the Question.

Most of you reading this blog have written business memos – even if your boss hasn’t specifically asked you a question, you know there’s a question behind the assignment. For example, if you are working on a memo, or even a PowerPoint presentation on where to open a factory in China, the question is likely, “Where should Acme Company open a factory in China?” Your memo will answer the question, say, “Shenzhen” and then support that answer. In fact, the title of the memo or the PowerPoint might even be “Reasons for Opening a Factory in Shenzhen.” The rest of the document will support that answer. For example, “We should open a factory in Shenzhen because a)it has a special economic zone b)it has great infrastructure and c)it’s close to popular shipping routes.” I could be all wrong, but you get the idea.


No Beating Around the Bush

Business school essays are much like business memos. You are given a question, for example, “What is your career vision and why is this choice meaningful to you?” (Harvard Business School) — it’s pretty straightforward, or here’s one that cuts right to the chase, “Why would you and your peers select you for admission, and what impact would you make as a member of the Kellogg community?” (Northwestern Kellogg). Remarkably, a lot of students are shy about coming right out and answering the question. What’s your career vision? Answer it: I want to be an entrepreneur, or I want to change the way health care is delivered around the world, or I want to use private equity to support clean tech investments. There are as many answers are there are people applying, because your answer will be unique to you. But you have to do one thing: answer clearly, and preferably, answer up front.
Also like with a business memo, you need to support the answer to the question. This is especially important with Kellogg’s style of “why should we pick you” question. Say, for example, you want to offer as one of your reasons that you will add to the classroom debate. You can support that statement the same way you would spell out support the argument for a factory in Shenzhen. You might say you add to the debate because you have a unique perspective from having been raised by wolves, or because you were an Olympic curling champion, or because you speak Esperanto. Or you might add to the debate because you are passionate about number theory. Whatever you decide to write about is up to you. But you have to frame your response so it answers the question, and support that response.

That’s all. Just remember that the writers of those questions write them that way because they wanted them answered. And remember, it’s no different from a business assignment. You’d answer your boss’ question, wouldn’t you?

August 21, 2010

A Treasury of Grad School Recommendation Resources

It’s about six weeks from the first deadlines for applying to business school, and thousands of aspiring MBA students are asking their bosses, former bosses, senior colleagues, and even clients for recommendations to business school. Some might argue that it’s already too late to hit up a busy executive for a b-school recommendation, but if you plan and execute right, the amount of time remaining should be reasonable.

Don’t Overthink
You can find many opinions about how to strategize the recommendations all over the web. I only have three words to say about it: Don’t overthink it. Admissions officers have come right out on their websites and told students what they are looking for in a recommendation, and I encourage you to take them at their word.

A classic article/podcast on this subject can be found on the Stanford Graduate School of Business website. Kirsten Moss, the GSB’s Director of MBA admissions, offers some clear advice for all applicants, not just Stanford. She makes it very clear that the recommendation is “about about bringing this person alive. How, if they left tomorrow, would [the] organization have been touched in a unique way. “

Note too, that the people reading your letters of recommendation don’t want everything to be stellar. If all the recommenders say that the applicant is wonderful for the same reasons, or if the student looks like a demi-god, “it loses its authenticity.” says Stanford’s Moss.

But here’s the money quote – why Kirsten Moss and her colleagues at the Stanford Graduate School of Business went to the trouble to spell it out for applicants and their recommenders. This is what they are looking for:

When I read a really great recommendation, the person jumps off the page and they really come alive. I feel like I know them; I know the good, the bad, the warts; if I walked into a room, I could almost pick out this person.

And from Harvard Business School…
Dee Leopold, the very experienced and candid Director of Admissions at Harvard Business School, has also given advice on recommendations. She advises that recommenders answer the questions posed, and be specific (good advice for applicants as well as recommenders!). Furthermore, “Many recommendations are well-written and enthusiastic in their praise but essentially full of adjectives and short on actual examples of how your wonderful qualities play out in real life,” she explains. “What we are hoping for are brief recounts of specific situations and how you performed.” Her blog is not indexed, so I recommend searching for her posts of August 29, 2009 and June 17, 2008.

Several students have chimed in on the recommendations process. One of my favorite applicant blogs, Palo Alto For Awhile, thoughtfully offered a very specific step-by-step guideline for the recommendation process. (S)he recommends asking two-to-three months out, so if you are a stickler, and are thinking of applying the second round, you are not too late.

Another generous soul is Jeremy Wilson, who is on the Northwestern Kellogg admissions committee and currently a JD-MBA student there. He offers some answers

You could get down on your knees and beg

on how to ask someone to write a recommendation who is very, very busy. Good question! His response is thoughtful, and action-oriented. I especially like his #3, “Highlight Why You Picked Them.”

Indeed, organizing and managing the recommendation process can be a challenge, especially if you are applying to a number of different schools. But it’s a lot like managing a project at work: you’ve got to get buy-in and meet the deadlines.

I know you’ve got it in you.

August 9, 2010

10 Tips for Getting Into Business School — Tip 10: Be Yourself

Happy August! Believe it or not, the summer is almost over — but not yet, so no need to be needlessly stressed. I’m finally going to discuss the 10th, and final tip of the 10 Tips to Make Your MBA Application Rock. It have been trying to stretch it out by interspersing with other blog posts, but now it’s time to wrap it up. (All 10 Tips can be found in the PowerPoint of the presentation I gave to 85 Broads. You’ll also find links to the first nine of the 10 Tips at the bottom of this post. )

The last of the 10 Tips is the most obvious: Be Yourself. I know it seems like a cliché, but I have heard admissions officers say over and over that they want to get to know YOU in the essays. Allison Davis, Associate Director of Admissions at Stanford GSB wrote those very words most recently in her July 7 blog post, even calling them “corny, but true.”

Get Real
The only way for you to do that is to show your authentic self. Not the person you think the committee wants to read about. I guarantee this one fact: YOU are more interesting than that mythical person. They want to read about your successes and foibles. I recall Peter Johnson, of Berkeley’s Haas Business School, remarking that he loves reading the stories where people learn from mistakes or failure. Those stories show a lot about a person’s true character. Remember, every business school class is made up of human beings, and the more you show who you really are, the more you will stand out from the crowd of generic applicants. No kidding.

If anything, this is the most important of all the 10 Tips. You can Start Early, Take Inventory, Connect with Your Inner Rock Star, Explore Career Paths, and Perform Service.  You’d be well-advised to Stay Sane , Daydream, Talk Around, and please, Work Only on what You Can Control.

But none of these 10 Tips will get you what you where you want to go unless you are the real you. So speak from your heart, be authentic, genuine, and just plain you.

The floor is yours.

August 2, 2010

Notes from an Admissions Expert

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It’s an annual event. Harvard Business School kicks off the touring season, offering potential MBA candidates insights on the school, tips on applying, and chances for successful matriculation.

It’s a good show. I am even more impressed this year than I was last year, which I wrote about on 85 Broads .  Amazingly, it’s one year later. Dee Leopold, head of admissions, is the best. She has been on the Harvard Business School’s admissions committee on and off since she graduated in 1980. She knows the ropes.   Dee is funny, candid, and a great speaker.  Although her presentation is specific to HBS, I think anyone applying to any business school would to well to take on board her advice.

Dee Leopold’s presentation emphasized an overarching point –  Harvard Business School is looking for students who have already demonstrated a habit of leadership – that is, “we are finding leadership, not creating it out of thin air.”  And of course, that the work is challenging.  Last year, she made sure she reminded applicants that Harvard Business School is a school – that is, there’s a lot of work involved.  (I can attest to that point).  This year, her message was even more specific: students should have

  • An analytical aptitude and appetite
  • “Bizability”

Analytical Aptitude and Appetite

Because Harvard is known as school that focuses on leadership, many applicants forget that much of the learning depends on understanding the analytics.   Analytical aptitude is relatively easy to measure by looking at grades on quantitative undergraduate courses such as business statistics, calculus or econometrics.  Or  hard science or engineering courses. Admissions directors will also look at the quantitative portion of your standardized tests to judge that aptitude.  But it goes beyond that.

By emphasizing an analytical appetite, I believe that the HBS Admissions board wants to see that the prospective student likes to play with numbers, that he or she appreciates that quantitative analysis can help a leader make decisions.  This does not mean that the school is looking only for science or quant jocks. I personally know a number of amateur historians who are quite adept at getting in and crunching numbers – and that “appetite” is what the school is looking for.  Remember, the “s” in HBS stands for “school” and the admissions committee, the faculty, and prospective employers what to see that see students who roll up their sleeves and dig in to the analysis.

Bizability

To be honest, I had never heard this expression, so I was relieved when the HBS admissions director admitted that she had made it up.  And it’s a good word, one that goes back to what interests you. I personally think it means that a student has to like business and have a feel for what business does. This is even true for those coming from the public sector; Dee made it clear that she wanted to see prospective students “grounded in the language of business.”

It doesn’t mean that you have to work in the private sector to “get” business.  You have to be able to appreciate what makes businesses tick. For those of you who have only worked in non-profit or government, think hard about where you have used actual business skills to succeed. Have you run – or do you work with — the budget for your department? Do you know how to read financial statements?  Do you follow the business press?  You don’t have to answer “yes” to all of these questions, but they cannot scare you.

So what if you have the analytical appetite, but haven’t proven the ability, or don’t think you have that “bizability” down? It’s not all over, but then, this might not be your year to apply.  Think about what business school is about and what having a career with a business degree means.  Talk to alums who have been through the programs and are doing what you want to be doing five or 10 years from now.

And for those of you who have these traits, try and articulate them.  Think about where you have gone in and crunched the numbers – whether it is for your own stock portfolio or regression analysis on a market research data. Or figuring out how to get your organization the most bang for a buck of grant money.

These are just some ideas to make  you comfortable with the idea of being a business person – particularly one who “gets it.”  It’s not magic, but it does have to be the right fit for you.

July 27, 2010

Upcoming Bay Area MBA Admissions Events

This is that time of year where you have your pick of many events. .  It’s not too early to start talking to MBA admissions officers, and to help you plan your events, I’ve posted below a list of receptions that are already on the calendar.  Below the list of individual school events, I’ve added below the group panels and fairs that might also be interesting. Please note that this list is not exhaustive, and I will be updating it.

I hope to see you at some of these gatherings — they should be fun and helpful as you make your choices.  Meanwhile, if you have any questions about business school, applications, or what to do next, please call, and let’s talk about it!

Betsy Massar
Master Admissions

8/10/10
Date
Business School
Time
Location
Registration & Info
7/28/10
Harvard
6:30 pm
Gap, 2 Folsom St., SF
8/4/10
Wharton
7:00 PM
Yahoo! 710 1st Ave, Bldg C, Sunnyvale
8/5/10
Duke Fuqua
7:00 PM
JW Marriott Union Square, SF
8/5/10
Mich.- Ross Women’s event
6:30 PM
SF Marriott Marquis, 55 4th St, SF
8/10/10
Wharton
7:00 PM
Wharton West, 101 Howard St., SF
8/12/10
UC Berkeley Haas (Part-Time)
7:00 PM
UC Berkeley Haas, Room C230
8/18/10
Columbia
6:30 PM
TBD
Starting 8/30/2010
UC Berkeley Haas (Full-Time)
1:00 pm –
2:00 pm (daily)

UC Berkeley Haas, Room C250

9/13/10
Tuck
7:00 PM
Stanford Court Renaissance, 905 California, SF
9/23/10
Chicago Booth

7:00 PM

PG&E, 245 Market St, SF
9/29/10
Yale
6:00 PM
Wells Fargo Bldg. 420 Montgomery St., SF
10/6/10
MIT Sloan
TBD
TBD
10/14/10
Mich. Ross
TBD
TBD
10/25/10
UVA Darden
TBD
TBD
11/10/10
UC Berkeley Haas (Full-Time)
6:30 PM

Wells Fargo Bldg. 420 Montgomery St., SF

Ongoing Mondays & Fridays
Stanford (on campus in Palo Alto)
11:45 am – 1:00 pm
GSB South Building, Room S151
*Dates TBD
NYU Stern, Kellogg, Stanford (in SF)

Group events:

8/16/2010: Penn Club event with Harvard, Kellogg, MIT Sloan, Stanford, Wharton
9/12/2010: QS World tour note — LBS’ only scheduled SF visit (so far)
9/14/2010: Forte Forum – note: INSEAD only scheduled SF visit
9/26/2010: MBA Tour – note: UCLA only scheduled visit (so far)
If you have any questions about the lists above, please let me know,

Betsy Massar
Master Admissions

July 20, 2010

The GMAT (or GRE) and Tunnel Vision

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It seems like I haven’t blogged in a while, and for that I apologize.  This past week I went back to the east coast and got to meet with admissions officers from some excellent schools: Georgetown, Cornell, and Wharton.  Each has its own strength – in Georgetown’s case, I would say the location is a very big plus, Cornell has a wonderful social enterprise program, and Wharton is, well, Wharton.

But while meeting schools’ admissions officers was important (and a great part of my trip), I learned something that I wanted to write about here about the GMAT, inspired from conversations with Doug Barg.  Doug is head of the GMAT faculty at Kaplan in Philadelphia, but he is so much more than that.  He is, on Twitter, “GeeMatters” and blogs and he really knows how to teach.

One thing that stood out in our conversation is a story this GMAT expert told me about focus.

The Key: Focus

Focus is critical for standardized tests. I’ve written about it a number of times, including a paper called “Train Your Brain for Test Success.”  Focus keeps you on track so that you pay attention to the question at hand, and not the worrying voices in your head. Focus  helps you answer the question quickly, and not second-guess.

When the stakes are really high, sometimes its hard to focus.  Doug told me about a student who taught himself to focus by thinking about his former colleague in the US Army whose job was to diffuse bombs.  How did he prevent IEDs or landmines from blowing up?  Focus.

Says Maj. Chris Hunter, a counter-terrorist bomb disposal specialist expert in the British Army:

“When you walk up to a bomb to neutralise it by hand, the adrenaline is flowing and you go into tunnel vision mode to try to dispel any fear you’ve got. Adrenaline helps,” he says. “You’ve got to steady your breathing and can feel the drum beat of your heart.”

Was the soldier born that way? Probably not.  He trained, over and over, practiced when where the stakes were much lower, to keep his focus.  It can be learned.

OK, not everyone has such nerves of steel, but we can be inspired by the soldier’s training.

When you study, practice on your focusing techniques.  Channel the Explosive Ordnance Disposal guy.  Practice that tunnel vision. You’ll waste a lot less energy, and maybe even feel like you’ve saved the world.

July 7, 2010

10 Tips for Getting into Business School — Tip 9: Work Only on What You Can Control

Welcome back to the 10-Tips series.  We’re down to the wire — here on Tip 9, Work Only on the Part You Can Control.

I was anxious about mentioning the element of chance involved in the business school application process. I didn’t want the excellent applicants, along with the hard-working, underappreciated admissions committee professionals, to think that I am calling it crap shoot. It’s not. But you cannot control the entire process, particularly the outcome.

It’s Your Strategy
You cannot control the ultimate outcome, but you have some power to influence the inputs. Let’s take undergraduate grades. Think your GPA is a done deal? How about an alternative transcript? Take courses you overlooked, or even flubbed, when you were an undergraduate, then get A’s, and you have put your GPA in context. How about the GMAT? Test prep resources are readily available — I can recommend several programs and methodologies to help you improve your score and stay sane. And as we’ve discussed, your career path is in your control as well. (See Tip 2 on career progression).

Practical Tactics
Here are some tactical things you can absolutely control: the schools you visit and choose to apply to, when you are going to apply (what year? what round?), and very importantly, whom you ask to be your recommenders. You can take them out for coffee and share your aspirations. See if they are on board with doing the thoughtful and time-consuming work of writing the best recommendation.

You can also control the application timetable. Applying to business school is a huge undertaking with lots moving parts. You absolutely need to get all the bits and pieces together by the deadline… in the right time zone. Believe me, I know someone who did miss the deadline because of a time-zone issue; it happens.

Still, you cannot control the entire process. You cannot control who else is applying, or what the economy will look like when you hit “send.” You cannot control the mood of your application’s reader, or when your application is read within a cycle (some schools are more flexible about that, but trying to game it will make you crazy). You cannot control what the universe decides is the outcome. You just can’t.

From a Wharton Student Expert
I’m not the only one who believes there is some chance involved – in fact, I got the courage to write about this point from a forum post on Wharton’s Engage website (a great resource!):

Says Victor M. Lee, Wharton, class of 2011,
To some extent, yes, there is an element of luck. As applicants, we cannot control who else applies. But I would contend that the vast majority of the application process is under your control (how you choose to put your application together, where and how you choose to interview, how much you do in research into Wharton, how much introspection you perform, how well you do on standardized tests and previous academic coursework, how effective and accomplished you are in your career and extra-curricular activities, etc).


Besides, would the reward be so sweet if you knew the answer in advance?

June 24, 2010

What Admissions Officers Tell Us

The admissions process to business school is getting increasingly transparent. As a result, more students are focused on applying to the right school, rather than a scatter-shot of programs in the top rankings.

That’s a good thing – for you, the applicant, and for the school, that wants to attract a student that will be happy and thrive in its environment. Last week I had the privilege of learning this first-hand from admissions professionals from about 15 business schools, including MIT Sloan and Harvard Business School, our hosts.

The Real You
One thing all admissions officers agreed upon was authenticity. They wanted to see candidates who presented their authentic selves –not someone that can be found in a book of sample essays. The top programs look for work success, or as Rod Garcia from MIT’s Sloan School said, “Not work experience, but success, and where you are relative to your peer group.” Additionally, admissions officers were key in on emotional intelligence, particularly self-awareness. (I’ve blogged on emotional intelligence and admissions in the past; here’s a link to a post regarding Daniel Goleman’s five components of EQ.)

Emotional intelligence shows up everywhere – in every interaction with the school; admissions officers use your interactions all along the process as a proxy for how you will act at school, and in the real world with employers. This is all consistent with the 85 Broads Jam Session: 10 Tips to Make Your Application Rock.

A Worldly View
Many of the admissions officers were looking for students that can adapt to multicultural organizations – that goes beyond coming from a country different from the MBA program’s location. Peter Johnson of Berkeley’s Haas program told us that recruiters are looking for adaptability, and someone who “has the ability to move beyond what they already know.”
Admissions officers from INSEAD, Columbia, and Harvard Business School all referred to a global outlook.

And here’s an easy tip: every one of the admissions officers agreed that one-page resume trumped a two-pager. “Less is more,” they said.

The Sloan School
MIT Sloan impressed us with a wonderful description of all their programs – not just the MBA program, but a new executive MBA program, the Master in Finance Program, and the Leaders for Global Operations program, a Global Operations MBA & Masters in Engineering joint degree. We were lucky enough to see two faculty presentations, both of which underscored that MIT Sloan believes in “action-based learning.” I became a huge fan of Professor Steven Eppinger’s Product Design and Development Course – oh how I wish I could go back and do my MBA all over again!

Harvard Business School
The final day was at my alma mater, Harvard Business School. I was surprised and delighted to see that facilities don’t seem to have changed since I was last there, but have just gotten better and better. In Aldrich Hall, where first-year classes are held, HBS director of admissions Dee Leopold told us why the school is different – largely due to the case study method, where students “build muscles around judgment.” I was delighted by her reference to the Wizard of Oz in terms of a successful applicant’s qualities: HBS is looking for students with a combination of “brains, heart, and courage.” Dee also talked about different leadership styles (I’ve seen her talk about this in her road-show presentations to prospective applicants), and the rigor of the program. “It’s hard,” she said. You won’t get an argument from me on that one.

So keep doing your research on the programs. Ask yourself the hard questions: do I want to go to business school? Is it right for me? Is this program right for me or something that will impress my employer (Or my parents? Or my ex?). Think like a Harvard MBA student, where, as they say, self-examination is a varsity sport.

And what you learn from this process is yours to keep.

Taken while at the HBS library, June 2010

June 8, 2010

10 Tips for Getting Into Business School — Tip 8: Talk Around

Sorry for what may have appeared to be a break in the 10 Tips series, I gave a webinar for 85 Broads last week, where we reviewed all 10 Tips, complete with a snazzy PowerPoint presentation. In terms of blogging, I’ve still got three more tips to go, including today’s tip, Talk Around.

Along with Tip 6, Stay Sane, Talking Around is one of my favorite tips, because it is so beneficial – you can use it to test out your own ideas and then open yourself up to new ones. It has been said that the best ideas are talked about. Good ideas are inspired by, and refined with, conversation.

Right in Your Own Backyard
As you are mulling over your business school plans (Can I? Should I? When? Where? How?), you may start with friends and family, and then move on to a wider circle. If you can talk about it at work, find people who have gone down the route you are contemplating – recent MBAs, or my current favorite, people who might be in your town or your company for the summer. They are the ones right in the middle of it all, they’ve drunk the Kool-Aid of that particular school and are exploring or have decided upon an industry. What a fount of information!

Talking around is a great excuse to meet new people too. Many business schools have alumni ambassadors who make themselves available to prospective students. Columbia Business School even puts student names and email addresses on its website, so you don’t have to go through the admissions office to connect.

Getting the Real Lowdown

Current or recent students are great resources to help separate fact from fiction. Certainly each school has its own PR machine, and as I have said since the beginning, admissions offices are increasingly transparent about what they are looking for. But they cannot tell you about whether the career office is any good or not, or if the school felt too competitive, remote, lonely or overwhelming at times. Students can tell you whether the famous professors or the $150,000 price tag are worth it, or if all consultants are boring. Graduates, or professionals in your target industry, can tell you whether it is as fun and interesting as you hoped it would be. (Is private equity really that sexy?)

Talking around also has the benefit of teaching you to learn to think on your feet – a big part of business school and business training. You may even learn how to put together your own personal elevator pitch.

Hobnobbing for Fun and Profit
Another bonus is that you may meet new people simply for the fun of it. I know people who have, through networking, met romantic partners, buddies or roommates, been introduced to new hobbies, learned about new shops or restaurants, all while expanding their Linked In network! There’s really no downside to getting out; in fact, it’s good to get away from the computer now that social networking is all the rage. Yes, I have met friends through Twitter – my idol, Doug Barg, a of GeeMatters, is one, and we do have plans to meet at an event in Philadelphia in July. Indeed, a handshake is stronger than a tweet, and a lot more memorable!

June 3, 2010

Bits and Pieces

Now that we are in June, things are getting much busier. It started off with a presentation before the 85 Broads, a group of excellent, or as they say, trailblazing women. It’s a network that grew out of current and former Goldman Sachs employees. The great joke is that Goldman used to be at 85 Broad St. So we are the 85 Broads. I worked at 85 Broad and was there when we moved in; it was all so fresh and new then. Alas.

For those who couldn’t dial into the webinar, or aren’t members of the network, here’s the SlideShare presentation. You can also find it if you look to the right-hand navigation bar of this very page.

It got great reviews — and even some business schools tweeted about it. One, the Ivey Business School in Canada (some say the best business school in Canada) said, “Great presentation and very aligned with our point of view as well!” I’m honored.

Also, rushing around planning for the second-annual MBA Admissions panel in San Francisco. This is sponsored by the Harvard Club of SF. All the details can be found here . We will have on hand admissions representatives from Harvard Business School, Stanford Graduate School of Business, the Wharton School of Business and the UC Berkeley Haas School of Business. Should be a great event — last year’s was sold out, and the buzz is out! If you are in the Bay Area, this one is worth it!

More soon — maybe even later today.

Alexandra Kenin of Wharton and me at last year's MBA panel

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